Ask an AI Accountant

A free tool by

Question
Box 20 on my W2 says Total what do I do
AI accountant’s answer:
Box 20 on the Form W-2 does not exist. I suspect you might be referring to another form, such as Form 1099 or Form 1040, or you may have mixed up the box numbers. If you meant Box 12, Box12 contains codes and amounts related to various types of compensation and benefits, such as non-taxable sick pay, employer-sponsored health coverage, nonstatutory stock options, and more. If you can provide the correct box number or a description of the information present in the box you're referring to, I can provide more guidance. Remember to double-check your form and box numbers when looking for tax-related information.
Comment from reviewer
Isaiah McCoy, CPA

Box 20 is actually the locality name for local income taxes (e.g., NYC). It is informational only.

Not Correct.
Icon check
Looks good

Keeper’s AI Accountant

This AI accountant is powered by GPT-4, but has up-to-date knowledge of tax law. It’s been trained on federal and state tax updates for 2023. With credentialed tax professionals fact-checking its responses, it applies IRS rules to real-world situations.

Estimate tax saving

Track and claim every eligible deduction with Keeper

Keeper is the top-rated all-in-one business expense tracker, tax filing service, and personal accountant.