22 Tax Write-Offs for Freelance Customer Support Specialists
NAICS business codeYour NAICS business code is a six-digit string of numbers that shows the type of work your business does. NAICS stands for North American Industry Classification System. When you do your taxes, you'll enter it in Box B of your Schedule C.561900
Reviewed bya tax professionalThis content has been reviewed by an Enrolled Agent (EA) with the IRS — the highest credential awarded by the agency. Enrolled Agents are empowered to represent all taxpayers before the IRS, on all types of tax-related matters. Accountants who earn this certification have passed a comprehensive three-part exam on individual and business tax returns. To maintain EA status, they must stay up to date in the field by completing 72 hours of continuing education every three years.They say the customer is always right — so why not step into the role of customer the next time you file your taxes?
If you're a freelance or self-employed customer service specialist, you too are entitled to demand five-star service. And it starts by claiming all the everyday business expenses you encounter all the time!
Whether it's new headsets or home office equipment, these purchases can actually save you money, which might just lower your stress and make it easier the next time you have one of Those Customers to deal with. Win-win!
Computers, extra monitors, webcams, and microphones you need for work are write-offs.
If you use a headset for hands-free calls with customers, make sure to write it off.
You can write off any training or certifications you get to better support customers.
Deduct anything you buy for your office, like pens, binders, folders, printer ink, or a whiteboard.
This includes uniforms or any branded items you must wear while working.
Software you use for invoicing, tracking expenses, creating timesheets, and so on is deductible.
If you drive for work ...
If you drive for work errands, like picking up office supplies or mailing something to a client, you can write off your car expenses.
Parking for a meeting downtown, or any other work trip, is tax-deductible!
A toll while driving to or from a work destination is tax-deductible!
If you buy a new car, you can write off part of the cost every year for five years.
Flashlights, tire iron, duct tape, and other tools you may need in your vehicle are deductible.
Car insurance monthly fees, registration, even roadside assistance are partially deductible.
Oil changes, repairs, and regular checkups are all tax-deductible if you drive for work.
If you discuss work at a restaurant ...
If you meet with a higher-up or fellow support representative over lunch or coffee to talk shop, you can write off the cost.
If you discuss work with a coworker, mentor, client, or prospective client, it's a write-off!
If you leave town for work ...
Attending an industry conference or meeting with an out-of-town client are both reasons someone who works in customer support might need to travel for work.
They also count as business trips, so the associated costs can be written off your taxes.
Planes, trains, and car rentals are all work-related travel costs that can be written off.
When you travel for work, lodging expenses such as hotel rooms or Airbnb are write-offs.
When you're traveling for work, all meals are tax-deductible. Even takeout!
If you work from home ...
CS specialists can deduct home office expenses if they work from home on tasks like taking customer calls, updating their CRMs, or taking Zoom meetings with client companies.
A desk, chairs, lamps, and other home office necessities are all tax write-offs.
You can write off up to $2,500 for individual repairs to your property.
Gotta keep the lights on in your home office! A portion of your electricity bill counts.
Whether it's rental or homeowners insurance, you can write off a portion through your home office deduction.
It'd be hard to work in an office without running water, huh? Your water bill counts.
Your Comcast bill is a tax write-off. You need internet to do your job!
You may also enjoy learning about ...
Is My Internet Bill Tax-Deductible in 2026?
If you're self-employed and WFH, your Wi-Fi bill can help you save on taxes. Learn tips from a CPA on writing off internet expenses.
By Chloe Bryan
Your Guide to Computer Tax Write-Offs
How To Deduct Your Cell Phone Bill on Your Taxes
Is My Subscription A Tax Deduction?
The Last Schedule C Guide You'll Ever Need
How To File Your Self-Employment Taxes in 7 Easy Steps
Track and claim every eligible deduction with Keeper
Keeper scans your accounts for write-offs and files your return — with tax pros reviewing every one.
Try it free