12 Amazon Flex Tips to Start Earning as a Delivery Driver

Jesus Morales-Grace, EA
March 11, 2022
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Are you a rideshare or delivery driver looking out for new side hustles in the gig economy? If yes, you are in the right place, as this post will give you valuable information about being an Amazon Flex 1099 worker and tips that can help you branch out your career into other driving domains.

Now you can be a driver but still bag a challenging job as a part-time or full-time gig. Amazon Flex is a service that offers rideshare drivers to make extra money on the side by handling grocery orders from PrimeNow, Amazon Fresh, and Whole Foods. In case you are wondering why you have not heard of Amazon Flex before, it is only because it is the least spoken about delivery programs.

Well, it is never too late, so let us get started and see how Amazon Flex Services can help boost your income. But let us first find out what Amazon Flex is.


What is Amazon Flex?

Amazon launched this delivery service back in 2015. Amazon Flex delivery service is probably the most convenient way to maximize your earnings while working as a driver. On top of the standard base pay of $18-$20 / hour, Amazon allows Flex drivers to keep all of the customer tips paid to them. However, if you wish to make the most of it, the bigger your car is, the more money you can make. The larger vehicle will allow you to carry more packages for delivery.

The Amazon Flex app also shows the busy block times for delivery. This way, you can confirm your availability to make the most of the peak delivery times. That said, let us dive right into this post's primary purpose and give you ten of the best Amazon Flex Tips to start earning straight away.

12 Amazon Flex tips to start earning

The tips we are about to share will make you a better driver for Amazon Flex. The better you drive, the more you deliver, which will translate into increased income.

1. Having adequate insurance

Always check that you have the right insurance. Amazon will offer you its' proprietary fleet insurance on your car. However, this insurance service covers you from the time you pick the parcel to the time you deliver and/or completed your entire delivery round.

In case you crash during that timeframe, Amazon will cover you. However, you must declare working for Amazon Flex as your "additional job, "your insurance may be invalid.

2. Using a smartphone

Using Amazon Flex will require you to use a smartphone. This is as important as having a car, but you do not have to buy an expensive one; a simple, cheaper smartphone will do the trick. However, make sure to insure the phone in case you drop or damage it during delivery jobs.

That said, having a newer phone can make your job more efficient such as faster scanning time, quick rendering of the maps, and better mobile signals.


3. Checking your routes

Always check your route via the Amazon Flex app. You can learn about using the routes via Amazon's induction videos and "Flextra Miles." Moreover, you can also read additional literature available on Amazon's website to help you learn the ropes.

Amazon app will not always show a linear route. If you believe you can make some changes to improve the route, do not forget to identify it on the app.

4. Be aware of tapping

Some drivers use tapping to pick up released blocks first. This is about sitting ready on your phone and keeps refreshing it to pick up the delivery offer as soon as it becomes available. Some guys are using machines and/or contraptions for Amazon Flex Tapping.  

However, Amazon does not like this, and if they spot any irregularities in your activity, they will exclude you from the Amazon Flex Program.

5: Always keep your app updated

One of the most critical Amazon Flex tips is to ensure that your app is running the newest version. Amazon usually release updates to their app on a Sunday or Monday.  If your app is not up-to-date, it will sign you out of the system automatically.

Therefore, if you wish to keep getting notifications from Amazon Flex, always make sure you have the latest version of the Amazon Flex app.

6. Use a box for delivery

Always keep extra fold-up boxes in the back of your van or vehicle. These can be boxes of various since to deliver parcels.  Keep them in an organized fashion, so you do not have to look around for one every time you have to drop a package.

Moreover, no one likes to receive a package in a scruffy box, so make that your box is neat and tidy waiting for the delivery.  

7. Record your mileage

Remember that you are not an Amazon employee. Therefore another useful Amazon Flex tip is to record your mileage. As you are a free-operator or free-lancer, you will have to manage your finances when it comes to incoming money against the fuel expenses for the delivery services.

In order to make sure that you are not a loss, you must record your mileage for taxes. This will help you ensure that you are not paying any fuel money out of your pocket. If you are spending more on fuel for deliveries than what you make, it is not worth the time and efforts, right?


8. Resolve any issues

In case you are having any problem before, during, or after the delivery, always contact Amazon's support service. You can either call or email them, depending on the severity of the matter.

That said, contacting them over the phone is a faster, more effective method to dealing with the problems. The representative over the phone will listen to your problem and generally fix it right off-the-bat.

On the other hand, if you opt to communicate with Amazon Flex's team using an email, you will receive an automated response. If for some reason you're unable to deliver a package, you would need to drop them back at the pick-up location.

9. Never leave a package unattended

Once you are at the destination to drop the parcel, you must do the following.

  • You will probably need to click the option on the app saying "I have arrived."
  • Verify the destination address and attempt to make the delivery

That said, one of the most important Amazon Flex tips is if there is no one available to receive the parcel, never leave it unattended. Especially if you believe that someone is going to nick it or the parcel might sustain damage due to bad weather.

Amazon will deactivate you due to customers frequently complaining about receiving a damaged parcel or if the parcel goes missing.

Another important Amazon Flex tip is to remember that you will have to mark these undelivered parcels as "undeliverable" in the Amazon Flex app. You can then return these parcels to your DC at the end of your route.

10. Know your delivery attempt protocols

While we discuss Amazon Flex drivers' tips, you must know that there are no points for bringing a parcel back. Once you scan a parcel, it becomes a part of your itinerary, and Amazon expects you to deliver it.

Moreover, Amazon expects you to attempt the delivery at least twice. In case you attempt delivery only once, this will appear as a black mark.

In case you are frequently bringing back parcels as failed deliveries, Amazon will put you on a 'soft block.' This means you will receive fewer offers and/or offers rejected by other Amazon Flex drivers. The best thing to do is not to rush. Simply deliver the rest of your parcels and your normal pace.

Once you deliver all the parcels, try to reattempt those deliveries and even if you finish after your delivery slot. It would be best if you informed the Amazon Flex support team about you running over. They will not penalize you for exceeding your delivery slots as far as you deliver all the parcels in your itinerary.


11. Know where the depots are

Amazon Flex has depots across the entire country. However, they have limited, or specific, Amazon Flex deports, also known as logistic depots. While you are learning about the most useful Amazon Flex tips, it would help if you know about all Amazon Flex depots in your area.

You do not have to waste hours searching on Google to do this. Simply open your Amazon Flex app, and you will be able to see where exactly all your nearest Amazon Flex Depots are.

12. Carry the essentials with you

While you may be busy with your daily jobs as a driver, there is a chance of you running out of some essentials that are critical for you to carry out of deliveries. Keep a car charger or power bank with you at all times to have a healthy phone battery life. Also, because you will need your phone to mark the parcel as delivered.

This is even more critical if you are planning to do multiple routes back to back. Also, do not merely rely on a charger or power bank, as it is always a good idea to start the day with your iPhone or Android smartphone fully charged.

The Takeaway

In the end, whether you are a full-time or part-time Amazon Flex driver, these Amazon Flex tips will help carry out your delivery tasks. Try to run other delivery or ridesharing apps like Uber,  Instacart, Lyft, Doordash, or Postmates to get extra deliveries. Moreover, as you become efficient using these tips, it will help you make the most of your time and earn extra cash, especially if it is a side gig for you.

Jesus Morales-Grace, EA

Jesus Morales-Grace, EA


Jesus Morales is an Enrolled Agent and has 7 years of bookkeeping and tax experience. He enjoys hiking, traveling, and studying tax law.

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